Customer Service
At Urbanvrit Rare, we are committed to providing reliable and responsive customer assistance.
If you need help with your order, shipping, or exchanges, our team is available 24/7 through the following channels:
Contact Methods
📧 Email Support
support@urbanvrit.com
We aim to respond within 24–48 hours.
💬 Live Chat
Available directly on our website:
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Our live chat support is available 24 hours a day.
📱 WhatsApp Support
Message us directly on WhatsApp for quick assistance.
(Available 24/7)
📱 WhatsApp: +14374760903
📱 WhatsApp: +91 86730 42897
🔗 https://wa.me/qr/XAWW6PFJVROSH1
Please note: We currently do not offer phone call support.
How We Can Help
Our support team assists with:
- Order status updates
- Shipping & tracking
- Exchange requests (defective items only)
- Product information
- Billing inquiries
Please note:
We offer exchanges only for defective products reported within 7 days of delivery. We do not offer refunds.
Shipping Transparency
All products are shipped from our international fulfillment facility in India.
Delivery times vary by destination. Please review our Shipping Policy for details.
Stay Connected
Follow us on social media for product updates and announcements:
Instagram
Facebook
Business Information
SHOP NO-30, SECOND FLOOR, SUMERU CITY MALL, NR SUDAMA CHOWK, MOTA VARACHHA, SURAT, SURAT, SURAT, GUJARAT, 394101
Thank you for choosing Urbanvrit.
We are here to assist you.
